How long have you been in the roofing business?
Ask about the roofing company’s experience, especially with roofs in and surrounding Ventura, Los Angeles, Santa Barbara, and Orange County. How long has the roofing company been in business? Will they be around to honor their warranties? Do they have experience working on roofs like yours? Are their workers trained and certified and held to a high standard of workmanship? Ask for local references or examples of their previous work. (Check out our roofing project portfolio.)
Also ask: Do you have experience with roofing projects similar to mine? Can you provide local references or photos from previous projects?
Are you licensed and insured?
Ask if the roofing company is licensed and insured. (We are.) This is crucial for liability and worker’s safety. In California, roofing contractors must have a state license. You can check a roofing company's license with the Contractors State License Board.
Can I have a detailed written estimate?
What types and brands of roofing materials do you recommend for my home?
Discuss the types of roofing materials available, longevity of different roofing materials, manufacturer warranties, and the roofing company’s recommendations for your specific roof and needs. The materials you choose can vary based on roof design, neighborhood, climate, lot position, sun exposure, electricity bills, design aesthetics, personal preference, and more.
Do you have solar shingles and other energy-efficient roofing options available?
If you have high electricity bills and are looking to self-generate energy, ask about newer technologies like solar shingles that integrate seamlessly into your roof rather than being bolted on top. And don’t forget to ask about other roofing options and materials that provide better insulation and energy savings, like energy-efficient underlayments and attic insulation.
What warranties do you offer on materials and workmanship?
Are your workers trained in current roofing techniques and safety protocols?
Roofers should be trained and certified by manufacturers to ensure the quality of your installation or repair. Roofing companies should also adhere to strict safety standards and carry insurance to protect employees and your property. (Check out LocalRoofs' certifications here.)
How will you communicate with me about the project’s progress?
Ask about the roofing company’s process for communicating updates and managing the project. Is there a live person answering phones? Do you have a concierge or point person for your project who can take care of your needs? It’s important to know who to contact with questions or concerns before, during, and after the project.
Also ask: Can you walk me through the steps you’ll take to complete the project? How do you handle customer service before, during, and after the project?
Will you handle acquiring the necessary permits for the project?
How do you handle clean-up and disposal of old roofing materials?
What are your payment terms and conditions?
Do you offer financing?
Ask whether the roofing company requires you to pay via cash/check/credit card or offers flexible financing options that work with your budget to make it more affordable. Not having cash on hand (or not wanting to spend what you have) shouldn’t cause you to delay important roof repairs or roof replacements, as festering problems may end up costing you a lot more to fix later on.
Take a look at these financing options. We offer many different plans, including 0% interest for a limited time on approved credit.
Do you offer emergency services?
AT A GLANCE
Roofing Company
Questions to Ask
How long have you been in the roofing business?
Do you have experience with roofing projects similar to mine?
Can you provide local references or photos from previous projects?
Are you licensed and insured?
Can I have a detailed written estimate?
What types and brands of roofing materials do you recommend for my home?
Do you have solar shingles and other energy-efficient roofing options available?
What warranties do you offer on materials and workmanship?
Are your workers trained in current roofing techniques and safety protocols?
Can you walk me through the steps you’ll take to complete the project?
Will you handle acquiring the necessary permits for the project?
How will you communicate with me about the project’s progress?
How do you handle clean-up and disposal of old roofing materials?
What are your payment terms and conditions?
Do you offer financing?
Do you offer emergency services?
How do you handle customer service before, during, and after the project?
Asking these questions will give you a better understanding of each roofing company’s capabilities, reliability, commitment to excellence, and the value they offer so you can make an informed decision for your roofing needs.
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Call LocalRoofs now to get a free roof diagnostic and estimate. LocalRoofs has been serving homes and businesses in Ventura, Los Angeles, and Santa Barbara Counties for more than 50 years. We are now serving Orange County as well.
We are a licensed and insured roofing company dedicated to providing high-quality work and premium service with flexible financing options as low as $198 per month on approved credit for a new roof.
We specialize in handling all of your roof replacement and roof repair needs, providing FREE roof checkups and estimates, re-roofing and roof repair services, solar shingle roofs, roof inspections, gutter installation and replacement, attic insulation, and attic venting.